Meet Our Ormond Beach Family Vet Team

Kasey

Practice Manager

How long have you been in the industry? 10 yrs
What do you pride yourself in when it comes to veterinary medicine and/or taking care of your patients?
To provide great customer service and quality care for the pets.
What do you like to do in your free time? Spend time with my husband and daughter , we like to go to Disney on the weekends whenever we can. Along with spending time at home with all our furry/ non-furry pets!

Dr. Sara Elizabeth

Veterinarian

Ayla Lee Bernard

Lead Veterinary Technician

With nearly 12 years in the veterinary field, Ayla Lee Bernard brings both expertise and heart to her role as Lead Veterinary Technician at Ormond Beach Family Vet. A proud graduate of the University of Central Florida, Ayla is passionate about empowering pet owners through education—especially when it comes to preventative care that helps pets live longer, healthier lives.

Outside the clinic, you’ll find Ayla soaking up the outdoors with her beloved fur babies or making unforgettable memories with the people she holds dear. Her dedication to animals and the families who love them shines through in everything she does.

Heather

Lead Technician

Heather began her journey in veterinary medicine in 2018 as a kennel assistant and quickly discovered her passion for animal care. Eager to expand her knowledge and skills, she transitioned into the role of Veterinary Technician in 2019. Heather takes great pride in delivering excellent customer service and providing compassionate, high-quality care to every pet she meets. Outside of work, she enjoys fishing both offshore and on the lake, exploring Florida springs, visiting Disney, and going on spontaneous road trips.

Rikki

Licensed Technician

Rikki has been dedicated to veterinary medicine since 2011, when she began her career as a kennel technician. Her passion for animal care led her to further her education, and in 2017, she earned her Associate of Science Degree in Veterinary Technology from St. Petersburg College. With a strong background as a surgical technician—especially in dentistry—Rikki takes great pride in providing high-quality care to every patient.

In 2020, she stepped into the role of Practice Manager, bringing leadership and expertise to her team. She joined Ormond Beach Family Vet in the summer of 2024 and is excited to continue making a positive impact on pets and their families.

Outside of work, Rikki enjoys spending time on her farm with her spouse and daughter. She loves the outdoors, whether it’s boating, horseback riding, or relaxing at the beach.

Jaclyn Machado

Veterinary Assistant

Jaclyn brings over nine years of experience as a veterinary assistant and is a graduate of Manor College. She is committed to expanding her knowledge in veterinary medicine to better support both clients and patients. Her focus includes educating pet owners on husbandry, animal care, and medical needs to help improve the overall quality of life for animals.

Outside of work, Jaclyn enjoys spending time in nature—walking on the beach, hiking, and swimming. At home, she cares for two cats and a small colony of hermit crabs.

Dr. Jannette Pagan

Veterinarian

Ormond Beach Family Vet is excited to welcome Dr. Jannette Pagan to our team! With over 15 years of experience, Dr. Pagan is passionate about preventive care, dentistry, and internal medicine. She loves building relationships with pets and their families to ensure every furry friend stays happy and healthy.

Matthew

Veterinary Technician

Michelle

Receptionist

I’m a lifelong animal lover of all kinds. I’ve had the pleasure of owning horses, pygmy fainting goats, and many dogs & cats over my years. I love to do anything outdoors & on or near the water, including kayaking, hiking, camping, and biking.

Jill S.

Customer Service Representative

I’ve always loved animals and grew up all my life with many different ones, including squirrels, horses, ducks, cats, dogs, and fish. The only one I have now though is a spoiled rotten cat named Dominique who probably doesn’t know that’s his name because we call him boogie. After moving to Florida and getting settled I began job searching and a friend, now a co-worker said that their Vets office was hiring. Since I love animals I applied and started working here in June 2019 and I am enjoying it very much. I love to spend time with my husband and friends, boating, hiking, swimming, going to the beach, or just hanging out. I love going back home to Georgia to spend time with my kids and grandkids and other family. I also love photography, mostly nature, and animals. I enjoy going to local festivals and events.

Kate

Veterinary Technician

I have loved and cared for animals for as long as I can remember. I was fortunate enough to grow up in a home filled with countless pets as well as eventually purchasing my very own horse after horseback riding for many years. I graduated from high school in Long Island, New York, and immediately began starting working at a veterinary clinic as an assistant. Upon beginning my move to Florida, I began my online studies to become a certified veterinary technician through Penn Foster College. My love for animals and interest in medicine is what drew me to the veterinary industry. I enjoy bringing my miniature Dachshund, Winslow, for walks on the beach as well as caring for my horse and going trail riding with my friends. Being that we are so close to the intracoastal, I also enjoy going out on the boat and fishing.

Debi H.

Veterinary Assistant

My passion for animals came when I was a little girl. I was always trying to help, keep, and save whatever animal I could, but what stands out the most for me is how an animal’s love is unconditional and they bring so much joy and happiness to so many people. I have 2 years of college and have been a stay-at-home Mom for 25 years, which is an education in itself. I chose to work in this field because it is what I love. It was the only choice in my life that made sense. I also love yoga, crafts, and going to the beach. I belong to a great church and love to volunteer and go on mission trips. I have 3 grown daughters who all have a passion for animals as well. One daughter became a veterinarian because of the passion we all shared.

Josh K.

Veterinary Assistant

Animals have always played a large part in my life and there are so many things we can learn from them from radical love to empathy to mindfulness. I wanted a job that I was fully passionate about that would allow me to push myself every day to do the best I can do for my patients, clients, and team. I aim to help provide the best client education and resources possible to owners to aid them in making educated decisions for their pets’ well-being. In my free time, I enjoy live music, thrifting, camping, and hiking. I am the proud parent of a 6-year-old Staffordshire Bull Terrier mix named Squirrel (who sometimes you can meet at the front desk!)

Debi H.

Veterinary Assistant

My passion for animals came when I was a little girl. I was always trying to help, keep, save whatever animal I could, but what stands out the most for me is how an animal’s love is unconditional and they bring so much joy and happiness to so many people. I have 2 years of college and have been a stay-at-home Mom for 25 years, which is an education in itself. I chose to work in this field because it is what I love. It was the only choice in my life that made sense. I also love yoga, crafts, and going to the beach. I belong to a great church and love to volunteer and go on mission trips. I have 3 grown daughters who all have a passion for animals as well. One daughter became a veterinarian because of the passion we all shared.

Chrystal M.

Registered Veterinary Technician

I love cats, especially the spicy ones. My goal is to improve the lives of animals and strengthen their bond with their owners In my free time, I enjoy playing D&D, crochet, and reading. I also enjoy tubing the river with my friends.